Effective Date: 07/24/2025

At Elite Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information—especially when you contact us through platforms like WhatsApp. By using our services, you agree to the terms outlined below.

1. Information We Collect

We primarily collect information through WhatsApp conversations and business interactions. This may include:

a. Personal Information

  • Full Name
  • Contact Number
  • Email Address (if provided)
  • Passport/Emirates ID copies (for visa or legal services)
  • Nationality and Date of Birth
  • Residential Address (for document processing)

b. Business Information

  • Company Name & Trade License Details
  • Business Activity Information
  • Ownership or Shareholder Details

c. Communication Data

  • Chat messages, voice notes, and documents shared on WhatsApp
  • Screenshots or media you provide for documentation or verification
  • Service inquiries and support requests

2. How We Use Your Information

We use the information collected via WhatsApp and other channels to:

  • Provide our consultancy services (e.g. company setup, visa assistance, tax consultation)
  • Respond to your inquiries quickly and accurately
  • Share required documentation and updates
  • Complete legal, governmental, or immigration-related processes on your behalf
  • Improve customer experience and service delivery

3. Sharing of Information

We do not sell or rent your information to third parties. However, we may share your data in the following cases:

  • With UAE government departments (e.g., Immigration, Free Zone Authorities, DED, MOHRE)
  • With banks (only with your permission for account opening)
  • With authorized service partners (e.g., PROs, legal translators) involved in processing your requests
  • When required by law or regulatory bodies

All third-party partners are bound to protect your data under strict confidentiality.

4. WhatsApp Privacy and Limitations

While we use WhatsApp as a convenient communication tool, please note:

  • WhatsApp itself is owned by Meta (Facebook), and messages are end-to-end encrypted.
  • We do not have control over WhatsApp’s internal privacy or data-sharing policies.
  • Any data you share with us is treated confidentially on our end.

For highly sensitive information, we may suggest alternate secure communication channels.

5. Data Storage and Security

We take necessary precautions to protect your data, including:

  • Secure devices with password protection
  • Limited access to client data within our team
  • Safe handling and storage of documents shared through WhatsApp

However, as with all digital platforms, absolute security cannot be guaranteed.

6. Your Rights

You have the right to:

  • Request access to your stored data
  • Ask us to update or delete your personal information
  • Withdraw your consent at any time (where applicable)
  • Request that we stop further communication

To exercise any of these rights, just message us on WhatsApp or email us directly.

7. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be shared with you directly or posted on our website/WhatsApp profile, with the revised effective date.

8. Contact Us

If you have any questions or concerns regarding your privacy, please contact us:

📍 Office:
Al Saqr Business Tower, Sheikh Zayed Road, Dubai, UAE

📞 Phone / WhatsApp:
+971 56 143 9505

📧 Email:

Thank you for trusting Elite Solutions. Your privacy is our priority.